zee77's Privacy Policy — Your Information Is Our Responsibility

zee77 collects the types of information described below in order to operate its services smoothly and provide users with the best experience. We collect only the information that is necessary to deliver our services.

a) Information You Provide Directly

When you complete registration, login, or other forms, we may collect the following information:

• Full name and age verification details (for users aged 21 and above only)
• Email address and contact details
• Preferred language and currency (Taka / BDT)
• Payment information — bKash, Nagad, Rocket, Upay account numbers and bank transfer details
• Identity verification documents (where applicable)

b) Automatically Collected Information

When you use the zee77 platform, our system automatically records the following information:

• IP address and device type
• Browser type and version
• Pages visited and time spent on the platform
• Transaction history and gaming activity logs
• Data obtained from cookies and similar tracking technologies
• Device operating system and screen resolution

c) Information Received from Third Parties

We may also receive a limited amount of information from payment processors, identity verification services, and fraud prevention partners. Such information collection is always governed by this privacy policy.

zee77 uses your personal information for the purposes described below. For each purpose, we use only the minimum information required and do not process any unnecessary data:

• Account Management: Completing registration, login, and account verification processes.
• Payment Processing: Smoothly completing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer.
• Service Improvement: Analyzing user experience to improve the quality of the platform.
• Customer Support: Resolving your inquiries and complaints via 24/7 live chat and email.
• Security and Fraud Prevention: Ensuring account security and detecting suspicious activity.
• Legal Compliance: Maintaining compliance with applicable laws and regulations and meeting the requirements of regulatory authorities.
• Responsible Gaming: Monitoring excessive gaming behavior and providing support when needed.
• Communications: Sending important service notifications, policy updates, and transaction confirmations.

We do not use your information beyond the purposes stated above. Before using your information for any new purpose, we will notify you separately and obtain your consent where required.

zee77 does not sell or rent your personal information to any third party. However, limited information may be shared in the specific circumstances described below:

Service Provider Partners

We work with trusted third parties to operate our services, such as payment processors, identity verification services, and technology service providers. These partners only access the information necessary to perform their tasks and are required to follow our security standards.

Legal Obligations

We may be required to disclose relevant information in response to a court order, a lawful request from a government authority, or the requirements of applicable law. In such situations, we will disclose only the information that is legally required.

Business Transfers

If there is a change to zee77's business structure (such as a merger or acquisition), your information may be transferred to the new owner. In such cases, you will be notified in advance and the protections in this privacy policy will remain in place.

zee77 uses cookies and similar technologies on its website. Cookies are small text files stored in your browser. They help us remember your preferences, maintain your login session, and monitor platform performance.

We generally use the following types of cookies:

• Essential Cookies: Necessary for the basic functionality of the platform — managing login sessions and security verification.
• Functional Cookies: For remembering your preferences and language settings.
• Analytical Cookies: For analyzing platform usage statistics, which helps us improve our services.

You can disable cookies from your browser settings. However, disabling certain cookies may limit some functionality of the platform.

zee77 treats the security of your personal information as its highest priority. We implement technical and organizational security measures in line with the highest industry standards.

Technical Safeguards

• All data exchanged between your browser and our servers is protected through SSL (Secure Socket Layer) encryption.
• Stored data is protected with industry-standard encryption.
• Regular security audits and vulnerability assessments are conducted.
• Firewalls and intrusion detection systems are active to prevent unauthorized access.
• Two-Factor Authentication is available.

Organizational Safeguards

• Only authorized personnel can access your information, and all staff work under strict confidentiality agreements.
• Data access is granted on a need-to-know basis.
• A rapid response plan is in place for security breach incidents.

Even so, no method on the internet is one hundred percent secure. If our data security is breached and it affects your rights, we will notify you as quickly as possible.

zee77 retains your personal information only for as long as necessary to fulfill the relevant purpose or as required by legal obligations.

• Account Information: For as long as the account is active and for the legally required period after it is closed.
• Transaction Information: For the period stipulated under financial regulations.
• Customer Support Communications: For a reasonable period for the purpose of resolving issues and improving service quality.
• Log Files: For a limited period for security and technical purposes.

After the specified retention period has passed, data is securely deleted or anonymised.

As a zee77 platform user, you have certain important rights regarding your personal information. We respect these rights and support you in exercising them:

• Access: The right to request information about what data we hold about you.
• Rectification: The right to request correction of any inaccuracies in your information.
• Erasure: The right to request deletion of your information in certain circumstances.
• Restriction of Processing: The right to request that data processing be limited in certain circumstances.
• Portability: The right to receive the information you have provided in a structured, readable format.
• Objection: The right to object to certain types of data processing.
• Withdrawal of Consent: The right to withdraw consent at any time for data processing carried out on the basis of consent.

To exercise these rights, contact us at [email protected]. We will respond to your request within a reasonable time. In some cases, it may not be possible to fulfill a request in full due to legal obligations, but we will explain the reason to you in such cases.

Financial transaction information at zee77 is kept under the highest level of protection. During transactions via bKash, Nagad, Rocket, Upay, and bank transfer, your financial information is encrypted and secured in accordance with the highest industry security standards.

We never store the full number or password of your payment method. Only the necessary identifying information is securely retained for the purpose of transaction confirmation and record-keeping.

The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳1,000. Withdrawals are generally processed within 30 minutes to 3 hours.

zee77 is a platform for users aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21. Age verification is mandatory when registering for our services.

If we become aware that information from a minor has been collected, we will immediately delete that information and close the associated account. If you believe that a minor's information is in our system, please inform us at [email protected].

zee77 may review and update this privacy policy from time to time. Changes may be necessary due to service improvements, changes in law, or advances in technology. For any changes:

• The updated policy will be published on this page with a new date.
• For significant changes, we will notify you at your registered email address.
• Continued use of the service after changes will be considered acceptance of the new policy.

Privacy Complaints and Inquiries

If you have any questions, concerns, or complaints about this policy, please contact our customer support team. Support is available in both Bengali and English via our 24/7 live chat support and email.

We commit to responding to any privacy-related request from you within a reasonable time.